Setup guide

From checkout to connected in minutes

Everything you need to buy, install and activate your VeloraSim eSIM, step by step.

  1. Step 01

    Make sure your phone is ready

    Your phone needs to support eSIM and be carrier-unlocked. Dial *#06#: if an EID number appears, you are good to go.

    Open the compatibility checker
  2. Step 02

    Choose a plan and check out

    Search your destination, compare data and validity, and pay securely. You can buy several eSIMs in one order from your cart.

    Find your destination
  3. Step 03

    Install the eSIM

    Your SM-DP+ address and activation code appear right after payment and arrive by email. Install before you fly, on Wi-Fi.

    See device instructions
  4. Step 04

    Land and switch it on

    On arrival, turn on the VeloraSim line, select it for mobile data and enable data roaming for it. You are online.

    Troubleshooting help
Install

Install on your device

Menu names can differ slightly by software version. Keep your activation details open on another screen or copied to the clipboard.

Most eSIM profiles can only be installed once. Do not delete the eSIM until your trip is over.
  1. 1

    Open Settings → Mobile Service (or Cellular) → Add eSIM.

  2. 2

    Choose "Use QR Code", then tap "Enter Details Manually".

  3. 3

    Paste the SM-DP+ address and the activation code from your order, then tap Next.

  4. 4

    Label the new line (for example "VeloraSim") and keep your primary line for calls and iMessage.

  5. 5

    Set VeloraSim as your mobile data line. Leave "Allow Mobile Data Switching" off.

  6. When you arrive: Settings → Mobile Service → VeloraSim → turn on the line and Data Roaming.

Your account

Manage everything from your dashboard

Create a free account to keep every purchase and eSIM detail in one place.

Order history

Every purchase with its status, amount and date.

Receipts & invoices

Download PDF receipts and invoices at any time.

eSIM details

Find your ICCID and activation details again.

Profile & billing

Keep your contact and billing details up to date.

Travel tips from our support team

Install on Wi-Fi

Download the eSIM at home or at the hotel before relying on it.

Keep it installed

Deleting an eSIM usually means it cannot be reinstalled.

Label your lines

Clear names make it easy to pick the right line for data.

Watch home roaming

Turn off data roaming on your primary SIM to avoid charges.

Stuck somewhere?

Our Help Center covers installation, connectivity and refunds, and support is one message away.